Major article
What can we learn about the Ebola outbreak from tweets?

https://doi.org/10.1016/j.ajic.2015.02.023Get rights and content

Background

Twitter can address the challenges of the current Ebola outbreak surveillance. The aims of this study are to demonstrate the use of Twitter as a real-time method of Ebola outbreak surveillance to monitor information spread, capture early epidemic detection, and examine content of public knowledge and attitudes.

Methods

We collected tweets mentioning Ebola in English during the early stage of the current Ebola outbreak from July 24-August 1, 2014. Our analysis for this observational study includes time series analysis with geologic visualization to observe information dissemination and content analysis using natural language processing to examine public knowledge and attitudes.

Results

A total of 42,236 tweets (16,499 unique and 25,737 retweets) mentioning Ebola were posted and disseminated to 9,362,267,048 people, 63 times higher than the initial number. Tweets started to rise in Nigeria 3-7 days prior to the official announcement of the first probable Ebola case. The topics discussed in tweets include risk factors, prevention education, disease trends, and compassion.

Conclusion

Because of the analysis of a unique Twitter dataset captured in the early stage of the current Ebola outbreak, our results provide insight into the intersection of social media and public health outbreak surveillance. Findings demonstrate the usefulness of Twitter mining to inform public health education.

Section snippets

Tweet corpus

Tweets mentioning EVD were collected daily from Twitter (https://twitter.com/) via a Google Chrome–based version of NCapture (QSR International; Melbourne, Australia) from July 24-August 1, 2014. Key words used for the identification of EVD-related data included #Ebola, #EbolaOutbreak, #EbolaVirus, and #EbolaFacts. Key word selection for our data corpus was informed by Twitter search trends and suggested search functions. Data elements collected for each tweet included content, time stamp,

Trends of information spread

A total of 42,236 tweets mentioning the recent EVD outbreak were posted (16,499 unique and 25,737 retweets) and disseminated to 9,362,267,048 people from July 24-August 1, 2014 (Fig 1). On July 24, the baseline of 382 posted tweets (128 unique and 254 retweets) was disseminated to 1,502,743 Twitter users. On July 26, with the announcement of the EVD infection of an American physician, the baseline number increased 8-fold to 3,222 posted tweets (1,574 unique and 1,648 retweets), with a 644-fold

Discussion

The conceptual framework of public health surveillance and action identifies the essential need for active surveillance during re-emerging rare infections such as EVD. The framework also demonstrates how health systems can link outbreak surveillance to action through data information messages.14 The current study reveals how tweets can be collected and analyzed to support early warning systems for epidemic trends and to inform data information messages for health education interventions.28 The

Conclusions

It is important to emphasize the ongoing and critical need for effective health education messages to accompany news alerts regarding EVD and other global outbreaks. With the recent cases of EVD in the United States, several confusing and flawed messages were issues by the CDC, prompting lawmakers to question the agency's ability to handle the EVD health crisis.36 Although information is widely disseminated, the American people remain confused and fearful. Alternatively, there is something to

Acknowledgments

We thank Elaine L. Larson, RN, PhD, and Jacqueline A. Merrill, RN, MPH, PhD, for their insights in initiation of the project. We were able to capture the rare but critical data before the Ebola outbreak to contribute to the early detection of the outbreak using Twitter. We thank Suzanne R. Bakken, RN, PhD, for her support in several years of training for the authors to learn the analytic skills of Twitter.

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    Author contributions: Yoon and Odlum designed the study. All of the authors drafted the manuscript, critically revised the manuscript for important intellectual content, had full access to all of the data in the study, and take responsibility for the integrity of the data and the accuracy of the data analysis.

    Disclaimer: This study used publically available data, and analyses meet the criterion for exemption §46.101(b)4 research, involving the collection or study of existing data, documents, records, pathologic specimens, or diagnostic specimens, if these sources are publicly available, or if the information is recorded by the investigator in such a manner that subjects cannot be identified, directly or through identifiers linked to the subjects.

    Conflicts of interest: None to report.

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