Table 1

Background characteristics of study respondents

ParametersSurvey respondents
N (%)
In-depth interviewees
N (%)
Organisation of employment
 State level57 (71.3)
 Central level14 (17.5)4 (57.1)
 Development partners9 (11.2)3 (42.9)
Highest educational qualification
 Bachelor12 (15.0)
 Master67 (83.8)7 (100)
 PhD1 (1.2)
Roles and responsibilities as defined by the individual*
 Empanelment of hospitals†49 (61.1)4 (57.1)
 Beneficiary management43 (53.7)
 Health benefit package (HBP) formulation51 (63.8)7 (100)
 Formulating standard treatment guidelines (STGs)‡18 (24.1)4 (57.1)
 Capacity building49 (61.1)4 (57.1)
 Others44 (55.0)
  • *Each respondent could have more than one role and responsibility.

  • †Empanelled hospitals are healthcare facilities/providers that are enrolled in the PM-JAY scheme.

  • ‡STGs have been introduced for processing HBPs under PM-JAY as a key step towards delivering minimum standard of care as per existent norms, and preventing fraud and abuse under the scheme.

  • PM-JAY, Ayushman Bharat Pradhan Mantri Jan Aarogya Yojana.