Table 2

GHRI multilevel challenges and solutions

Challenges in using GHRI approachesResources and skills needed
Community member/client level
  • Diverse subpopulations have different needs requiring unique adaptations, even within a single setting (no ‘one size fits all’).

  • Language barriers.

  • Differing expectations for mental health services.

  • Flexibility, openness, mutual respect and cultural humility in teams.

  • Language and translation skills.

  • Time and resources for careful thoughtful formative work to inform adaptation.

Provider/
organisation level
  • High clinician and lay health worker workloads.

  • Insufficient/incompatible health information systems in the two settings.

  • Insufficient funds and organisational resources, including technology (ie, internet, work phones).

  • Fragility of community-based organisations and facilities.

  • Provider attrition.

  • Many non-specialist providers have high exposure to the same adversities faced by clients.

  • Flexibility in delivery settings (i.e., from healthcare facilities to community centres and vice versa).

  • Remote delivery (telehealth, virtual supervision), and ensuring access to requisite technology.

  • Appropriate training, preparation, compensation and supervision structures to deliver the intervention, including the creation of local supervision infrastructure to facilitate scale up.

  • Sufficient funds and grant mechanisms for long-term projects in multiple sites.

  • Robust self-care to support non-specialist providers to mitigate risk from secondary trauma and prevent burn-out.

Structural level
  • Different structural factors affecting healthcare access and usage in each setting (ie, different degrees of poverty, community violence and/or stigma).

  • Different healthcare systems and policy/legal regulations in each setting (ie, laws regulating who can deliver mental health services) led to challenges working with local health authorities.

  • Changes in political leadership and political will over the life of the project in either setting.

  • International travel restrictions, especially for visitors from LMICs to the USA.

  • Ongoing data collection/analysis to tailor interventions to changing contexts.

  • Legal/regulatory expertise in each setting for issues such as intellectual property or provider regulations.

  • Allocation of travel funds for team members to visit collaborating sites and learn from one another.

Intervention level
  • Validation of intervention modalities and tools in new settings takes time and resources.

  • Need for fidelity monitoring and quality assurance for the implementation of evidence-based interventions.

  • Sufficient clinical and research expertise to assess adapted versions of interventions and training content.

  • Digitised provider-support tools can improve intervention fidelity and enhance clinical supervision and care using real-time data analytics.

Benefits of GHRI
  • Iterative feedback and learning.

  • Sharing procedures, information systems and/or staff across multiple settings.

  • Sharing complementary expertise (eg, mental health task sharing experience from one setting, community engagement experience from the other setting).

  • Real-time dissemination of strategies, tools and materials in simultaneous projects.

  • Providing remote delivery resources across settings can lead to wider than expected capacity building in under-resourced locations.

  • GHRI, global health reciprocal innovation; LMICs, low- and middle-income countries.