Intervention | Comparison | |||||
Baseline | Short term | Long term | Baseline (p value)** | Short term | Long term | |
Quality | ||||||
Targeted services | ||||||
ANC content of care index* | 0.53 | 0.53 | 0.53 | 0.49 (0.115) | 0.53 | 0.53 |
Index of patient satisfaction with interpersonal care for targeted outpatient services (0–1)* | 0.72 | 0.76 | 0.72 | 0.70 (0.426) | 0.73 | 0.73 |
Index of patient satisfaction with interpersonal care during deliveries (0–1)† | 0.63 | 0.69 | 0.65 | 0.64 (0.411) | 0.69 | 0.63 |
Patient assessment of staff kindness during delivery score (1–10)† | 7.2 | 8.0 | 7.4 | 7.6 (0.009) | 8.0 | 7.4 |
Waiting time in minutes* | 50.9 | 59.3 | 57.8 | 48.8 (0.793) | 50.3 | 61.4 |
Consultation time in minutes* | 15.8 | 12.4 | 13.6 | 13.6 (0.117) | 12.4 | 13.0 |
Non-targeted services | ||||||
Index of patient satisfaction with interpersonal care for non-targeted services* | 0.69 | 0.78 | 0.71 | 0.74 (0.007) | 0.78 | 0.76 |
Waiting time in minutes* | 51.4 | 48.8 | 42.3 | 43.7 (0.213) | 53.6 | 57.0 |
Consultation time in minutes* | 13.9 | 11.4 | 11.2 | 13.7 (0.899) | 11.1 | 12.4 |
Availability of drugs, supplies and equipment‡ | ||||||
Drug availability (%) | 60.8 | 63.9 | 58.3 | 65.7 (0.035) | 60.7 | 59.9 |
Drug stock out (%) | 43.1 | 26.7 | 42.5 | 33.5 (0.003) | 30.4 | 41.6 |
Antimalarials availability (%)§ | 60.3 | 69.7 | 69.4 | 69.9 (0.021) | 59.3 | 68.9 |
Antimalarials stock-out (%)§ | 41.9 | 29.8 | 36.3 | 42.6 (0.886) | 40.4 | 35.0 |
Delivery care drugs availability (%)¶ | 39.5 | 44.8 | 40.6 | 41.1 (0.631) | 34.6 | 36.4 |
Delivery care drugs stock out (%)¶ | 56.1 | 35.9 | 58.0 | 42.4 (0.003) | 46.4 | 61.1 |
Medical supplies availability (%) | 64.4 | 66.4 | 66.5 | 72.4 (0.032) | 66.4 | 64.2 |
Medical supplies stock out (%) | 39.7 | 20.8 | 32.7 | 29.4 (0.015) | 21.8 | 31.5 |
Availability of medical equipment (%) | 55.0 | 72.8 | 61.8 | 54.9 (0.954) | 68.8 | 56.4 |
*From exit interviews.
†From household survey.
‡From facility survey.
§ Artemether-Lumefantrine (ALU) and Sulfadoxine-pyrimethamine (SP).
¶Oxytocics and antihypertensives (magnesium sulphate, diazepam, aldomet, nifedipine and hydralazine).
**p values in parenthesis are for the baseline differences between intervention and comparison areas.
ANC, antenatal care; IPT, intermittent presumptive treatment; SP, sulfadoxine–pyrimethamine.