Characteristic | RP sample | SP sample | ||
(n=1021) | (n=336) | |||
Mean | (SE) | Mean | (SE) | |
Gender | ||||
Female | 0.32 | (0.02) | 0.69 | (0.03) |
Age | 34.6 | (0.58) | 33.0 | (0.54) |
15–29 years | 0.29 | (0.01) | 0.63 | (0.03) |
≥30 years | 0.71 | (0.01) | 0.37 | (0.03) |
Province | ||||
Eastern Cape | 0.48 | (0.02) | 0.53 | (0.03) |
Race | ||||
Black African | 0.74 | (0.01) | 0.77 | (0.02) |
Education | ||||
Primary | 0.63 | (0.02) | 0.24 | (0.02) |
Secondary | 0.27 | (0.01) | 0.20 | (0.02) |
Tertiary | 0.10 | (0.01) | 0.56 | (0.03) |
Non-clinical variables | ||||
Welcoming by staff | 0.79 | (0.01) | 0.50 | (0.03) |
General attitude of staff | 0.78 | (0.01) | 0.62 | (0.03) |
Satisfaction with cleanliness of the facility | 0.77 | (0.01) | 0.57 | (0.03) |
Level of privacy | 0.88 | (0.01) | 0.60 | (0.03) |
Understanding of patient’s problem by staff | 0.90 | (0.01) | 0.62 | (0.03) |
How well healthcare workers explained the patient’s health condition | 0.78 | (0.01) | 0.28 | (0.02) |
RP, real patient; SP, standardised patient.