Reason | Urban | Rural | P values* | ||||||
PHC facilities | Secondary or tertiary hospitals | PHC facilities | Secondary or tertiary hospitals | ||||||
Number of patients | % | Number of patients | % | Number of patients | % | Number of patients | % | ||
Transportation or travelling convenience | 178 | 59.16 | 143 | 33.65 | 770 | 65.03 | 78 | 17.27 | 0.001 |
Perceived better service quality | 31 | 10.17 | 170 | 39.08 | 122 | 9.64 | 239 | 52.22 | |
Good relationship with staff in the facility | 52 | 18.05 | 11 | 13.46 | 131 | 10.11 | 20 | 12.88 | |
Reasonable cost | 27 | 8.79 | 56 | 2.71 | 83 | 7.37 | 64 | 4.72 | |
Health scheme designated facility | 7 | 2.23 | 31 | 6.27 | 64 | 7.15 | 29 | 6.50 | |
Other reasons | 6 | 1.60 | 19 | 4.83 | 9 | 0.70 | 27 | 6.40 | |
P values† | <0.001 | <0.001 |
Data of principal reasons for patients’ first contact health facilities for outpatient care were only available in 2008 and 2018.
PHC facilitiesincluding community health centres and stations, township hospitals, village health centres and other clinics.
Data were weighted to yield provincially representative estimates.
*Chi-square test for difference between urban and rural settings (χ2=20.07, df=6).
†Chi-square test for difference between PHC facilities, and secondary or tertiary hospitals (urban: χ2=109.39, df=6; rural: χ2=456.65, df=6). P value of 0.001 as a cut-off point.
PHC, primary healthcare.