Table 2

Women’s satisfaction of their experiences during their facility-based childbirth (n=2672)

TotalGhanaGuineaMyanmarNigeria
n (%)n (%)n (%)n (%)n (%)
Overall sample 2672 (100.0)836 (31.3)644 (24.1)631 (23.6)561 (21.0)
General satisfaction (strongly agree/agree)
 Satisfied with services received2361 (88.4)740 (88.5)585 (90.8)559 (88.6)477 (85.0)
 Will recommend this facility to others2385 (89.3)727 (86.9)588 (91.3)554 (87.8)516 (92.0)
 Will choose the same hospital for future birth (yes)2127 (79.6)651 (77.9)568 (88.2)437 (69.3)471 (84.0)
Experience of care (strongly agree/agree)
 Cultural and religious needs were respected2285 (85.5)700 (83.7)621 (96.4)449 (71.3)515 (91.8)
 Treated with respect2202 (82.4)685 (81.9)570 (88.5)488 (77.3)459 (81.8)
 Health education and information needs2097 (78.5)628 (75.1)469 (72.8)555 (88.0)445 (79.3)
 Privacy was respected during examinations and treatment1956 (73.2)699 (83.6)460 (71.4)475 (75.3)322 (57.4)
 Informed about decisions for care1827 (68.4)561 (67.1)427 (66.3)440 (69.7)399 (71.1)
 Waiting time to see a health worker was not long1807 (67.6)505 (60.4)488 (75.8)442 (70.1)372 (66.3)
 Had the opportunity to discuss any concerns1684 (63.0)562 (67.2)454 (70.5)252 (39.9)416 (74.2)
 Made shared decisions about care1533 (57.4)451 (53.9)453 (70.3)272 (43.1)357 (63.6)
 Had the opportunity to discuss any preferences or requests1503 (56.3)465 (55.6)425 (66.0)208 (33.0)405 (72.2)
Infrastructure (strongly agree/agree)
 Facility had adequate electricity2370 (88.7)812 (97.1)628 (97.5)529 (83.8)401 (71.5)
 Facility had adequate cleanliness2241 (83.9)621 (74.3)623 (96.7)500 (79.2)497 (88.6)
 Facility had adequate water2190 (81.9)631 (75.5)599 (93.0)555 (88.0)405 (72.2)