Table 1

Barriers to uptake and provision of maternal health services

Provision barriersUptake barriers
Geographic accessibility
  • Travel restrictions35

  • Lack of ambulances27 30

  • Quarantine and travel restrictions33 35

Availability
  • Insufficient staffing (absenteeism, abandonment, transfer and/or death related to EVD)21 23 24 27 30–32 36

  • Unqualified, traditional HCWs3 30 31 33–35

  • Facility closures, reduced hours3 22–24 27 28 34 35

  • Waiting time increased with EVD testing23 27 29 32

  • Resource diversion and scarcity3 20 23 24 26 28 30 31 35 36

  • EVD screening difficulties23 28 32

  • Exclusion of pregnant women from services27 31 34

  • MHS reduced, suspended, discontinued or unavailable13 23 24 26–31 34 35

  • Late or no referral27

  • HCW fear of EVD3 20 24–31 35 36

  • Absent, insufficient or delayed training on EVD and infection control3 20 24–26 30 31 35

  • Clinical guidelines absent, unclear, impractical29

  • Lapse of support to traditional birth attendants and community health workers for MHS referrals35

  • Rumours regarding EVD and the intentions of HCWs and other EVD responders3 24–30 32 35 36

Affordability
  • Informal fees31

  • Shift from public to private facilities due to fear of EVD in the public sector3

Acceptability
  • Rumours that MHS are no longer free27

  • Staff mistrust of pregnant women27

  • Worsened interpersonal skills among HCWs31

  • Community fear and/or mistrust of facility-based HCWs and health facilities3 24–28 30–36

  • Preference for/increased traditional, community-based care3 30 31 33–35

  • Stigmatisation of HCWs, pregnant women and EVD20 24 29 31 33

  • No touch policy27 31 35

  • Source: Adapted theoretical framework.15

  • EVD, Ebola virus disease; HCW, healthcare worker; MHS, maternal health services.