PMM intervention and outcomes included in the EGM
Interventions | Outcomes | ||
Implementation strategies at individual provider level | In-service training; continuous education; reminders | Provider and managerial outputs and outcomes | Workload; work morale; stress, burnout and sick leave; staff turnover; provider knowledge; change in attitudes, beliefs, perceptions; skills and competencies |
Implementation strategies at organisational level | Supervision; clinical incident reporting; local opinion leaders; continuous quality improvement; clinical practice guidelines | Organisational outcomes | Quality of care process improvement; adherence to recommended practice or guidelines; patient satisfaction; perceived quality of care; changes in organisational culture |
Accountability arrangements | Audit and feedback (at provider or organisational levels); public release of performance information; social accountability | Patient outcomes | Health behaviours (adherence by patients to treatment or care plans, and health-seeking behaviours); health status outcomes (physical health, or psychological and psychosocial outcomes) |
Financial arrangements | Performance-based financing (at provider or organisational levels) | Health outcomes at population level | Utilisation of services; service or intervention coverage; access to primary care services; adverse health effects or harm |
Social and equity outcomes | Community participation; equity effects; unintended outcomes |
EGM, evidence gap map; PMM, performance measurement and management.