Table 1

Patient characteristics and descriptive outcome data

Before introduction of the interventionAfter introduction of the interventionTotal
Total number of documented patient–physician contacts15867222308
Mean age (SD; range)28.47 (11.95; 1–95)29.2 (14.68; 1–95)28.6 (12.93; 1–95)
% (n/N); missing
Female sex28.1 (380/1351); 235 36.0 (232/645); 77 30.7 (612/1996); 312
Suffering from one or several severe diseases21.1 (321/1519); 67 27.0 (187/695); 27 22.9 (508/2214); 94
General condition (%, n)
 Good/very good67.0 (1037/1547); 39 71.7 (500/697); 25 68.5 (1537/2244); 64
 Moderate27.3 (422/1547); 39 24.1 (168/697); 25 26.3 (590/2244); 64
 Bad/very bad5.7 (88/1547); 39 4.2 (29/697); 25 5.2 (117/2244); 64
Patients on long-term medication (%, n)19.2 (158/825); 761 25.2 (117/464); 258 21.3 (275/1289); 1019
Communication barrier (it was possible to obtain the necessary medical information during the consultation)
 Agree/totally agree54.3 (848/1561); 25 72.4 (506/699); 23 59.9 (1354/2260); 48
 Partly agree37.4 (584/1561); 25 22.0 (154/699); 23 32.7 (738/2260); 48
 Disagree/totally disagree8.1 (127/1561); 25 5.6 (39/699); 23 7.3 (166/2260); 48
Patient–physician contacts with PHR (%,n)6.8 (106/1553); 33 70.7 (500/707); 15 26.8 (606/2260); 48
Patient–physician contacts with any written medical information available % (n)19.9 (296/1489); 97 50.7 (352/694); 28 29.7 (648/2183); 125
Patient–physician contacts with missing important information % (n)80.8 (1087/1346); 24081.9 (501/612); 11081.1 (1588/1958); 350
 Satisfaction with the available information (%,n)
 Satisfied (information rated very good/good/moderate)87.5 (1297/1482); 104 90.4 (632/699); 23 88.4 (1929/2181); 127
 Dissatisfied (information rated very bad/bad)12.5 (185/1482); 104 9.6 (67/699); 23 11.6 (252/2181); 127
  • PHR, patient-held health record; n, number.