Definition | Intervention | Examples | |
Relational | An ongoing therapeutic relationship between a patient (and often their family) with one or more providers | Empanelment and multidisciplinary team-based care | Costa Rica’s Equipos Básicos de Atención Integral en Salud care team structure13 |
Informational | The use of information on past events and personal circumstances to make current and future care appropriate for each patient and family | Electronic data systems that are interoperable with unique patient identifiers across settings | Public-sector electronic health record system in Nepal9 |
Managerial | A consistent and coherent approach to the management of a patient’s health conditions, that is responsive to changing needs over time | Management standards of care and multidisciplinary team-based care | Patient-centred medical home models in tribal populations in Alaska14 |
*Adapted from Haggerty, et al (2003).6