Table 4

Potential barriers and facilitators to TB screening and referral from the perspective of intervention pharmacy providers

FacilitatorsBarriers
TB screening and referralProfessional pride
Community credibility
Incentives and rapid reimbursement
Performance updates
Patient volume, pharmacy workload
Referral documentation
Specialisation in other disease conditions
Concerns about patient attrition
Referral uptake and completionFree screening test, especially before visit to private doctor
Severe symptoms
Abnormal CXR result
High trust in pharmacy provider: lower-income patients
Patient demand for over-the-counter medicines
Weak trust in pharmacy provider: affluent patients
Lack of symptoms
Distance or unfamiliarity with referred laboratory or doctor
Doctor consultation fees
  • CXR, chest radiograph.