| 3B: Negative perceptions | |
| Not timely | ‘I t doesn't help us on the spot until that data is aggregated by the hospital. The actual help or usage is not immediate but maybe after a week after all the departments have punched in the figures … the actual help or usage is not immediate .’ ( CO2 ) |
| Person dependent | Age: ‘ W e may say older people may not have it but then even younger people may not have it .’ ( CO5 ) |
| Knowledge: ‘ T heoretically a digital aid is good, but on the ground, it depends on how good you are at updating yourself .’ ( CO5 ) | |
| Lack of flexibility | ‘ T he application might be too rigid .’ ( CO2 ) |
| Not sustainable | ‘ T he draw-back is sustainability .’ ( CO2 ) |
| ‘ W e found that in some hospitals, those things ( e g,baobab ) are not working, … clerks have gone back to their old ways … ’ ( CO9 ) | |
| Slow, needs backup | ‘ M aybe the internet is too slow or shutdown, so you are like hindered ’ (CO2) ‘you need to have a backup.’ (CO4) |
| Abuse of technology | Games: ‘T here was a patient … the nurse … was playing Zuma [a computer game]. She … gave some drugs (to the patient ) and then went back to Zuma. She was rushing so she could play the game. ’ ( CO4 ) |
| Social media: ‘ I think people usually abuse things they will be face-booking .’ ( ) | |
| Surfing the internet: ‘ T he group is to discuss palliative care, and someone will be uploading a picture of a goat .’ ( CO3 ) | |
| ‘B ut to talk of the internet, I think it only benefit those who are at the management … for benefiting the patient aah no .’ ( CO3 ) | |
| Dependency, lack of autonomy | ‘W hen the machine is broken down and you are still reliant on that … it's not good .’ ( CO2 ) |
| ‘W e are not making ourselves be programmed like a computer that in the case that it's not there will be paralysed to think .’ ( N13 ) | |
| ‘I t brings laziness amongst the workers ’ ( CO8 ) ‘…they don’t encourage rational thinking because they want to think for us.’ (N7) | |
| Replacing human job | ‘ I believe that if we introduce a machine, we are taking away somebody's job .’ ( N7 ) |
| Locum Staffing | ‘ L et's take there are some people doing locums, there will be limitations, because they … will fear nursery . ’ ( N12 ) |
| Fear | Technology: ‘M aybe it will be directing you to a territory you are not familiar with, the machine will be far much ahead .’ ( CO3 ) |
| Breakage: ‘ T hey fear if I break maybe I will be responsible to pay .’ ( CO3 ) | |
| Maintenance | ‘ I feel there will be a time where those who maintain it are not functioning to the desired standards…we cannot function .’ ( CO5 ) |
| Dual systems | ‘ O therwise if you do both [paper and electronic data entry] at once, it will be too involving and boring as well .’ ( CO5 ) |
| Relationships | ‘ I don't think she will trust me, with my stethoscope here but am busy there (on the tablet), our relationship will not be good. ’ ( CO8 ) |
CO, clinical officer; N, nurse.