Table 1

Keywords used to identify typologies of mistreatment

Typology of mistreatmentKeywords
Verbal abuseshout, scream, yell, insult
Physical abusehit, beat, slap, push, pinch, grab
Violations of confidentiality or privacyconfidential, private, secret
Discriminationdiscriminate, deny, refuse, racist, sexist
Politenessrude, mean, angry, abrupt, hostile
Abandonmentattend, abandon, alone, myself
Autonomypermission, touch, consent, scare
Birth companioncompanion, visitor, parent, friend, family
Bribesbribe, pay, money