1. The lab fees today were reasonable. | The lab fees today were too expensive. |
2. This health facility is clean. | This health facility is dirty. |
3. The waiting time was appropriate. | The waiting time was too long. |
4. The fees for medicines or drugs you received today were reasonable. | The fees for medicines or drugs received today were too expensive. |
5. The staff at this facility is courteous and respectful. | The staff at this facility is rude and disrespectful. |
6. The staff did a good a job of explaining your condition. | The staff did a poor job of explaining your condition. |
7. You had enough privacy during your visit. | You had too little privacy during your visit. |
8. The registration fees of this visit to the health facility were reasonable. | The registration fees of this visit to the health facility were too expensive. |
9. The staff spent a sufficient amount of time with you. | The staff spent too little time with you. |
10. The hours this facility is open are adequate to meet your needs. | The hours this facility is open are too short to meet your needs. |
11. You completely trust the staff’s decision about medical treatment in this facility. | You do not completely trust the staff’s decision about medical treatment in this facility. |