| Surgeons |
Early feeding and mobilisation Valuing and respecting other staff Taking time to talk to patients Delegating certain tasks to nurses because they now trusted them as the nurses had also received training Having the courage to say ‘no’ to surgery for patients with a poor prognosis so that the patients would not have unnecessary financial expenditure
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| Anaesthetists |
Using anaesthesia checklists to help improve their preparation and organisation Attempted to use the WHO Surgical Safety Checklist but encountered resistance, which made it difficult even though they wanted to use it Hand washing and stricter asepsis during spinal anaesthesia Using laryngeal mask airway
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| OR nurses |
Better sterile technique Hand washing Attempted to use the WHO Surgical Safety Checklist but encountered resistance, which made it difficult even though they wanted to use it Attempting to count swabs and instruments whenever the surgeons would let them
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| Ward nurses |
11/13 said they had changed their personal practice with regard to hand washing and infection control on the wards Taking more care with medication (check calculations and doses with 2 people when possible) Recording the dose and time when medication is given in the patients’ chart (this was not carried out before) Early feeding and mobilisation after surgery
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