Article Text

Immigrant women’s and families’ views and experiences of routine postnatal care: findings from a qualitative evidence synthesis
  1. Emma Sacks1,
  2. Vanessa Brizuela2,
  3. Dena Javadi3,
  4. Yoona Kim1,
  5. Nika Elmi4,
  6. Kenneth Finlayson5,
  7. Nicola Crossland5,
  8. Etienne V Langlois6,
  9. Daniela Ziegler7,
  10. Seema Menon Parmar8,
  11. Mercedes Bonet2
  1. 1Department of International Health, Johns Hopkins School of Public Health, Baltimore, Maryland, USA
  2. 2UNDP/UNFPA/UNICEF/WHO/World Bank Special Programme of Research, Development and Research Training in Human Reproduction (HRP), Department of Sexual and Reproductive Health and Research, World Health Organization, Geneva, Switzerland
  3. 3Department of Social and Behavioral Sciences, Harvard TH Chan School of Public Health, Boston, Massachusetts, USA
  4. 4School of Medicine, McMaster University, Hamilton, Ontario, Canada
  5. 5School of Nursing and Midwifery, University of Central Lancashire, Preston, UK
  6. 6Partnership for Maternal, Newborn, and Child Health, World Health Organization, Geneva, Switzerland
  7. 7Centre Hospitalier de l'Universite de Montreal, Montreal, Quebec, Canada
  8. 8Cleveland Clinic Canada, Calgary, Alberta, Canada
  1. Correspondence to Dr Emma Sacks; esacks{at}jhu.edu

Abstract

Background Uptake of postnatal care (PNC) is low and inequitable in many countries, and immigrant women may experience additional challenges to access and effective use. As part of a larger study examining the views of women, partners, and families on routine PNC, we analysed a subset of data on the specific experiences of immigrant women and families.

Methods This is a subanalysis of a larger qualitative evidence synthesis. We searched MEDLINE, PUBMED, CINAHL, EMBASE, EBM-Reviews and grey literature for studies published until December 2019 with extractable qualitative data with no language restrictions. For this analysis, we focused on papers related to immigrant women and families. Two reviewers screened each study independently; inclusion was agreed by consensus. Data abstraction and quality assessment were carried out using a study-specific extraction form and established quality assessment tools. Study findings were identified using thematic analysis. Findings are presented by confidence in the finding, applying the GRADE-CERQual approach.

Findings We included 44 papers, out of 602 full-texts, representing 11 countries where women and families sought PNC after immigrating. All but one included immigrants to high-income countries. Four themes were identified: resources and access, differences from home country, support needs, and experiences of care. High confidence study findings included: language and communication challenges; uncertainty about navigating system supports including transportation; high mental health, emotional, and informational needs; the impact of personal resources and social support; and the quality of interaction with healthcare providers. These findings highlight the importance of care experiences beyond clinical care. More research is also needed on the experiences of families migrating between low-income countries.

Conclusions Immigrant families experience many challenges in getting routine PNC, especially related to language, culture, and communication. Some challenges may be mitigated by improving comprehensive and accessible information on available services, as well as holistic social support.

Trial registration number CRD42019139183.

  • Systematic review
  • Maternal health
  • Public Health
  • Qualitative study

Data availability statement

Data are available upon reasonable request.

http://creativecommons.org/licenses/by-nc/4.0/

This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.

Statistics from Altmetric.com

Request Permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.

WHAT IS ALREADY KNOWN ON THIS TOPIC

  • Postnatal care (PNC) can improve maternal and newborn health outcomes, but uptake is often limited and inequitable.

  • Routine PNC is often undervalued by women, their families, and healthcare providers.

  • Women’s access to PNC is mediated by multiple factors, including influence of family members or other community leaders, previous experiences, and views on quality and experience of care.

  • Families living in a country other than that of birth often have worse health outcomes and lower healthcare utilisation than their non-immigrant counterparts.

WHAT THIS STUDY ADDS

  • This is the first study to systematically explore and synthesise the views of immigrant families on their engagement specific to postnatal services at the global level which includes migration to and from middle-income countries.

  • This study emphasises the perspectives and needs of immigrant families when seeking and using PNC services in their new countries.

  • Many women faced challenges in navigating the health system, resulting in feelings of isolation.

  • The importance of language barriers, as well as cultural differences towards PNC, were highlighted.

  • Health systems can better address challenges with navigating an unfamiliar system, as well as with feelings of isolation, by providing more integrated information and support to patients and their families.

HOW THIS STUDY MIGHT AFFECT RESEARCH, PRACTICE OR POLICY

  • Immigrant families’ challenges with the health system could be mitigated by improved patient navigation and assistance with resources to support broader functional and social needs (eg, transportation, language, food, housing).

  • Areas where women have reported ‘better’ experiences in their new countries should be used as positive models for sharing across health systems and settings.

  • More research is needed on the needs of immigrant women and families during the postnatal period that may be impacting access to PNC and how health systems are able to respond to those needs, particularly in low-income and middle-income countries with large numbers of migrants.

Background

Maternal and newborn care during the postnatal period is critical for the health and well-being of women, children and families,1 2 but postnatal care (PNC) is often difficult for families to access, especially for vulnerable and marginalised groups. PNC is defined as the care provided from immediately after childbirth up to 6 weeks (42 days) after birth1 2 although is sometimes measured for a longer time period.3 4 PNC includes a package of healthcare services to promote the health of women and newborns through risk identification, preventive health measures, education and health promotion, and management or referral for complications. The WHO recommends that all women and newborns receive PNC in the first 24 hours after childbirth, regardless of where the birth occurs, and also recommends multiple postnatal check-ups by a trained provider in the first 6 weeks.1

Although PNC is defined as a package of interventions that includes education, support and referral, only recent guidance has truly expanded beyond clinical care.1 4 For example, while recent data show an increase in PNC coverage to over 80% among women and newborns, this only refers to receiving an early postnatal visit by a healthcare provider.5 A recent systematic review found barriers and facilitators to PNC utilisation were the perceived low value of PNC for healthy women and infants by families and healthcare providers, and concerns around access and quality of care.6 The review also found, commonly across studies, women’s desire for more emotional and psychosocial support during the postnatal period.6 These findings highlight multiple missed opportunities for PNC promotion and ensuring continuity of care among the general population of women and newborns, but do not go in depth on the specific or additional needs of vulnerable populations.

PNC is one of the most sensitive services to socioeconomic and geographic inequities, especially among immigrant women.7 It has been recognised that immigrant women have additional challenges in accessing and using health services, including for maternal and mental health needs, as well as poorer health outcomes.4 8 9 Immigrant women and families are particularly vulnerable to the lack of social support networks during the perinatal period.10 11 A review of immigrant women’s needs during pregnancy and childbirth found two overarching themes: women needed ‘caring relationships’ related to maternity care in their new countries, and women struggled to ‘cope, communicate, connect, and achieve a safe pregnancy and childbirth’.12 Another recent review of immigrant women’s experiences with maternity care in Europe highlighted the challenges around navigating new health systems, language barriers, and quality of care.13 Further, a multi-country survey from 11 countries also in Europe found that immigrant women reported more barriers in accessing facilities, less timely care, less comfortable care, and more negative experiences, including more separation from infants, fewer offers for pain relief, and more requests for informal payments, than non-immigrant women.14

The range of experiences for immigrants in the perinatal period will vary based on individual, familial, social and factors relating to their legal status, with some women having easier transitions in assimilating and others facing both predictable and unexpected challenges. Despite the range of experience, it is instructive to systematically review the reported experiences of this vulnerable group when engaging with PNC services.

For this analysis, our aim was to assess the views and experiences of immigrant women and their families who moved from one country to another in accessing routine PNC for themselves and their infants.

Methods

This is a subanalysis from a larger qualitative evidence synthesis (QES). The methods of the larger QES are described elsewhere.6 Briefly, the QES included qualitative or mixed-methods studies where the focus was the views of women, their partners, and families, on factors that influence uptake of routine PNC (ie, those without additional postnatal needs due to comorbidities or identified medical risk), irrespective of parity, mode of delivery, or place of delivery. Studies related to adolescents, or partners, families, and community views, were analysed separately.15 16 A framework approach was used to inductively develop initial themes17 and thematic synthesis18 and was then used iteratively based on the initial thematic framework. Study assessment included the use of a validated quality appraisal tool described herein.19 Confidence in the findings was assessed using the GRADE-CERQual tool.20 This review uses the subset of identified studies focused on the views and experiences of immigrant women and families seeking PNC.

Definitions

We define the postnatal period as the time between birth, including the immediate postpartum period (first 24 hours after birth), and up to 6 weeks (42 days) after birth.2 6 ‘Routine PNC’ was defined as formal service provision that is specifically designed to support, advise, inform, educate, identify those at risk and, where necessary, manage or refer women or newborns to ensure optimal transition from childbirth to motherhood and childhood. Specialist care was not included, although could be screened for in the context of routine care. Immigrant women were defined as women who are living in countries other than their country of birth, which included displaced persons such as refugees and asylum seekers as long as they were not living in camps or settlements.21 22 Definitions used in the overall review are included elsewhere.6

Reflexive statement

Our study team included clinicians, epidemiologists, public health researchers, librarians and programme managers, all with experience in the provision and study of maternal and neonatal health. In addition to findings from the larger QES, we began this subanalysis with background and experiential knowledge that PNC is very often unavailable or inadequate, and that immigrant women likely experience additional challenges with accessing and using formal PNC. Members of our study team have been involved in the direct provision of PNC, in the assistance of immigrant families in linking to healthcare services, and in developing national and international guidelines for PNC. Half of our study team currently reside in countries other than the one in which they were born, having moved voluntarily for increased professional opportunity, and few moved from significantly lower-income to higher-income countries.

Search strategy

The search strategy was based on the following concepts: barriers and limitations, PNC, and health services needs and demands, and covered papers published from inception through the end of December 2019. Databases searched included MEDLINE (OVID), PubMed, CINAHL (EBSCO), EMBASE (OVID) and EBM-Reviews (OVID), as well as a search for grey literature, with no language restrictions. Hand searching was also used to identify grey literature documents on the following websites: BASE (Bielefeld University Library), OpenGrey and on the WHO. Duplicates were excluded through the EndNote X9 software using a method developed by Bramer et al.23 The original search strategy is published elsewhere.6

Study selection

We uploaded all records identified in the search into Covidence software, excluded duplicates, and screened records based on title and abstract. For consistency, members of the study team (ES, NE, YK) independently screened the titles and abstracts against the a priori inclusion/exclusion criteria and excluded irrelevant records. Additional members of the study team (VB, DJ, MB) provided input during discussions of disagreements and papers were included via consensus.

During the title/abstract screening process, papers were categorised as either ‘general population’ or subpopulations such as ‘adolescents’ or ‘partners or families’ or ‘immigrants’. Papers labelled as ‘immigrants’ are included here. Papers addressing women living in refugee or internally displaced persons camps were excluded, as it was felt that care-seeking within a camp setting was conceptually different than navigating the routine care system. Inclusion and exclusion criteria for the overall study and this specific analysis can be found in online supplemental table 1.

Supplemental material

Data extraction and assessments of quality were conducted for each eligible paper by study team members, with disagreements settled by consensus after discussion.

Data extraction and analysis

For each included study, data extraction, analysis and quality appraisal proceeded concurrently, using the ‘best fit’ framework approach described by Carroll et al.17 We used a framework developed for our prior review on factors affecting PNC which included five themes (access and availability; physical and human resources; external influences; social norms; and experience of care). We recorded pertinent details from each study (eg, author, country, publication date, study design, setting and location of birth, setting and location of PNC, sample size, data collection methods, participant demographics, contexts, study objectives) in a predesigned spreadsheet in Microsoft Excel which was developed for the larger QES. Themes were then added to the Excel sheet and the author-identified findings from each study were extracted (along with supporting quotes). Any codes which did not fit under existing themes were placed in a section marked ‘other’ to allow for the emergence of new subthemes or concepts. We deliberately searched for data that ‘disconfirmed’ or contradicted themes found in the larger QES, and our prior beliefs.

Quality assessment

Included studies were appraised using an instrument developed by Walsh and Downe24 and modified by Downe et al.25 Studies were rated against 11 predefined criteria,20 and then allocated a score from A to D, representing combined rankings of components of the studies: credibility, transferability, dependability and confirmability of results. Studies scoring C or higher were included in the analysis.

Studies were appraised by each reviewer independently and a 10% sample was cross-checked by a different study team member to ensure consistency. Studies where there were scoring discrepancies of more than a grade were referred to another study team member for moderation and further discussion.

Once review findings were agreed on by the study team, the level of confidence in each review finding was assessed using the GRADE-CERQual tool.20 GRADE-CERQual assesses the methodological limitations and relevance to the review of the studies contributing to a review finding, the coherence of the review finding, and the adequacy of data supporting a review finding. Based on these criteria, review findings were graded for confidence using a classification system ranging from ‘high’ to ‘moderate’ to ‘low’ to ‘very low’.

Results

Papers included in overall study and analytic sample

Our systematic searches yielded 12 678 records, of which 17 were duplicates. An additional 12 059 were excluded by title and by abstract, leaving 602 for full text review (see figure 1).

Figure 1

Flow diagram of included papers. Reasons for exclusion were: *doctoral thesis, conference abstract. **Systematic review, only secondhand accounts, internal seasonal migration, focus on ethnic minorities who did not immigrate, mixed reports from immigrant and non-immigrant women, and with no reference to postnatal care. ***Low-quality.

A total of 54 articles were eligible based on title and abstract. Two were eliminated before full text review: one doctoral thesis and one conference abstract. Another seven were excluded on full text review: one systematic review, one paper that only included secondhand reports from women, one paper where women were only internal seasonal migrants; one paper on ethnic minorities within one country; one paper which mixed immigrant and non-immigrant women (unextractable data); and two papers focusing only on cultural practices in the home during the postnatal period but without reference to PNC. One additional paper was excluded on the basis of quality (D grading).

Our final list of articles for the analytic sample included 44 studies with views from immigrant women and their families on routine PNC. They represent a large number of countries in which women sought PNC, but almost all were high-income. We identified 13 papers about families who moved to Australia or New Zealand, 8 papers about families who moved to Canada, 7 papers about families who moved to the UK, 7 papers about families who moved to the USA, 7 papers about families who moved to Europe (Switzerland, Portugal, Finland, Sweden), 1 paper about women who moved to Thailand, and 1 paper about women who moved to South Korea. A full list of the included studies with relevant characteristics is shown in online supplemental table 2.

Findings

We identified 17 review findings. These findings were mapped against our a priori framework used for the primary analysis as well as those used for subsequent analyses1 2 to create our final analytical themes. Based on this exercise, we kept the theme on resources and access and merged two themes—behaviours and attitudes and external influences—to become differences from home country. What women want and need was split into experiences of care and support needs.

Themes identified from included studies

Resources and access

Issues relating to language and availability of trusted interpreters among immigrant women and their families in accessing PNC were highlighted by most. Some women reported not understanding their providers but feeling unable to voice their confusion. Regarding translation services, some women reported not receiving enough support while others were disappointed by the constant change of interpreters and the lack of rapport with them. Oftentimes, providers relied on partners or other family members to translate, even if they themselves had limited knowledge of the local language. The presence of interpreters during consultations felt invasive for some women and others were unable to differentiate the roles of interpreters from their providers. Availability of translation and interpretation services were not always clear. Even where women knew of available services, they expressed reluctance to request these services due to concerns of being othered by their providers.

Beyond interpretation, the services being offered to immigrant women were not always perceived as adequate, from long waiting times to get appointments or referrals to feeling rushed during appointments. Women’s needs were not always addressed as expected. Understanding how the health system worked in their new home country was challenging for many women and their families. Some only became aware of services they could use after the fact or after having experienced lengthy and costly trajectories to obtain the care they needed for themselves and their newborns. Costs associated with PNC, from transportation to medicines to newborn needs, precluded women from being able to care for themselves and their infants. Relatedly, many immigrant women and their families lived in legally or financially precarious situations in their new countries, further hindering their access to care or ability to properly care for themselves and their newborns.

Furthermore, immigrant families oftentimes were fearful of their legal status and made access to PNC challenging. This was compounded by the difficulty in understanding the system and the knowledge of services available to immigrants which were independent of their legal status. For others, obtaining the documentation necessary to access PNC acted as a barrier.

See table 1 for a detailed description of this theme with associated quotes and CERQual grading.

Table 1

Review findings and CERQual grading for theme 1 ‘resources and access’

Differences from home country

Specific to immigrant women is the constant comparison between how things were back home and how they are in their new host countries. The reasons for migrating across country borders were varied, ranging from leaving war-torn or conflict-affected regions to the pursuit of better opportunities. Adaptation to their new country setting presented as a challenge for most immigrant women and their families. This included cultural differences with regards to PNC and what was deemed acceptable to the women and to the providers in their new country. Abiding by certain cultural practices common in their home countries while receiving care in the new country was challenging for a variety of reasons, including lack of access to certain foods or elements that women felt appropriate for themselves and their newborns. How and what to feed newborns came across in reports from many immigrant women and their families. This included certain practices to promote/support breast feeding. Similarly, for women trying to follow the practice of postpartum seclusion (‘cuarentena’ or ‘doing/sitting the month’), whereby certain items and activities are to be avoided or practiced in the days and weeks following childbirth, the practice was hard to implement in their new settings.

For a few women, the gender of the healthcare provider during PNC was so important that they were willing to forgo services. In some instances, the health facilities were able to accommodate and respect women’s wishes in line with what they would have been offered in their home country, but often their requests went unheard or were ridiculed.

Although some women referenced how things were different and better in their home country as compared with their new host country, many women focused on the better care they received after immigrating. Many women leaving settings with fragile or overburdened health systems felt grateful to receive the quality care they had access to in their new country. Others focused on availability of free services which they would not have had access to back home. Nonetheless, there were some women who mentioned preferring access to certain tests or services offered back home.

See table 2 for a detailed description of this theme with associated quotes and CERQual grading.

Table 2

Review findings and CERQual grading for theme 2 ‘differences from home country’

Support needs

Immigrant women from the identified studies expressed feelings of isolation and social support needs. Given the fact that most women were far from extended families and other support networks, they turned to mothers’ groups or church for social support with some seeking the needed support from home visits by healthcare providers. Some women highlighted the difficulties of not having their extended families or friends around to support them with their postnatal needs, and some women turned to paid help to aid them in the process. Relatedly, many women relied on their partners or their baby’s father for social support sometimes favouring more involvement in caring for the newborn infant, which would not have been considered an option in their home country.

Mental health support needs for immigrant women during the PNC period included help with transition from their home country to this new country, such as dealing with the shocks experienced during this process. However, the availability of mental health screening during the postnatal period was new to many; some welcomed this opportunity to speak with their providers about their feelings and how they were coping during the postnatal period. Others felt this was invasive or uncomfortable as they did not feel this type of care was relevant or appropriate for them.

Many women emphasised the lack of information, or an overwhelming amount of contradicting information found on social media and the internet, as an important barrier to accessing care. This resulted in some women mentioning not being aware of services available to them.

See table 3 for a detailed description of this theme with associated quotes and CERQual grading.

Table 3

Review findings and CERQual grading for theme 3 ‘support needs’

Experiences of care

Having the same provider accompany the women throughout their pregnancy to the postnatal period was highlighted as an important aspect to accessing care by many women across studies. For some women, being able to build rapport with a provider in a new country was very important, in particular because of cultural or language differences, so continuity was deemed even more relevant.

Linked to the above, women focused on positive experiences in their interaction with healthcare providers who were comprehensive in their care for them and their infants, being kind and sympathetic. Others stated feeling providers did not offer sufficient time or enough detail on the care they needed or reported needing to wait long times during hospital stays for providers to respond to their needs. Further, some women mentioned specific difficulties in being able to express how they were feeling or if they were in pain or when providers interpreted these needs differently, sometimes linked to providers’ preconceptions on women of other nationalities or their prejudice against immigrants. Immigrant women mentioned episodes of stigma and discrimination based on their cultural background, nationality, or race. Many women perceived that providers cared for them differently because of their immigrant status or were dismissive of their requests for care and attention. Several women mentioned experiences of overt discrimination whereby they were talked down to, or providers referred to them in derogatory terms.

See table 4 for a detailed description of this theme with associated quotes and CERQual grading.

Table 4

Review findings and CERQual grading for theme 4 ‘experiences of care’

Discussion

Factors that influence women’s utilisation of routine PNC are interlinked, and include access, quality, and social and cultural norms. Studies on immigrant women and their families identified themes relating to resources and access, differences from home country, support needs, and experiences of care.

Seventeen review findings were identified, with high confidence study findings including challenges around language and communication; uncertainty about navigating the system including transportation and legal entitlements; high mental health, emotional and informational needs; the impact of personal resources and social support; and the quality of interaction with healthcare providers. The review findings on immigrant women’s needs for PNC utilisation largely conform with previous studies around what women in the general population want during this time period, as well as challenges related to care access and experience of care,6 while highlighting specific challenges for this vulnerable population. Findings from this review highlight the importance of care experiences beyond clinical care and even beyond healthcare which aligns with what others have found among migrant women in Europe.13

One of the high confidence findings focused on language barriers and the need for interpretation, and a lower confidence finding focused on the related issues of not being able to express nuance of feelings and emotions in a new language or via a translator. While these experiences are not necessarily unique to immigrants, this was commonly discussed in included studies in this review as well as what others have found for maternity care among immigrant women, suggesting the universality of experience among immigrant families.13 While there are obvious differences between those migrating voluntarily versus not, and those with ability to learn a new language or have access to translators and interpreters, the also-noted feelings of isolation and unfamiliarity are likely exacerbated by language barriers for many immigrants. Because individual healthcare providers cannot be expected to speak multiple languages in every setting, translation and interpretation services within healthcare teams are critical in providing accessible and welcoming care. Further to language services, the ability for providers and interpreters to offer culturally safe care is an important related aspect.26

Another important finding was about the difficulty of navigating the healthcare system, including access and transportation. Again, this is not unique to immigrants,6 but this experience may be more likely or exacerbated for families who are new to a country. Women reported not knowing what services they were entitled to or what would be included or covered under various healthcare schemes, especially services that might be available after discharge from a health facility. This is a missed opportunity to provide information and linkages to other services. The lack of integrated social services to support immigrants’ various needs inhibits their navigation of and access to social support.15 One such strategy could include the use of health navigators to support immigrants’ access and navigation of new health systems.27 A specific aspect of care navigation for some immigrants was uncertainty or fear related to their legal residency status. Women who were undocumented often expressed concerns about being identified and had more anxiety; others mentioned underutilisation of services to avoid detection. In most cases, women described these as reasons not to seek care; however, other studies have identified cases where women were turned away.28 As these statuses can change over time, so too can the agency providing services or insurance and knowing where to get information that is timely and accurate is critical. Even families moving voluntarily may find challenges in understanding and accessing a new system and may take time to establish new networks.

Similar to our findings on general PNC needs, women expressed a desire for more information, social support, and mental health support.6 Insufficient mental and social health support is a limitation of many health systems throughout the world.29 However, immigrants who move without extended family, with limited resources, and with linguistic barriers, or not by choice, may feel the isolation more acutely, when compounded with homesickness or depression.13 28 30 Some respondents discussed finding social support through extrafamilial religious organisations or community groups with members from the same home countries, but often described this as necessary but less preferred to the support of previous communities or extended family. Although women generally perceived their family involvement to be supportive, it has been found in other studies that influence from other family members can be both protective and prohibitive to successful engagement with PNC.28 31 Others have noted the challenges with providing good follow-up care after discharge, such as challenges in identifying and reaching isolated immigrant families.32

While women and families had differences in their attitudes toward sharing emotional struggles with healthcare providers, most wanted some kind of mental health support. Displaced persons, including asylum seekers and refugees, often have specific traumas and fears that may require specialty treatment.33 34 Studies have quantitatively found high levels of depression and experiences of abuse among refugees as well as reports of skipping food among all immigrant families which affects emotional and physical health, as well as the ability to breast feed and recover from childbirth.32 Multi-disciplinary care teams, integration with non-clinical social services and coordination among health teams, guarantees of anonymity, and trauma-informed care, may have important roles to play in addressing this mental healthcare gap.27

As many women and families in included studies had experiences with maternity services in both their previous and new countries, many comparisons emerged, even though it was rarely the objective of the study. Women noted cultural differences in care and patient–provider communication norms; these differences were sometimes positive and sometimes negative. A related, but lower-confidence finding was that many women perceived the quality of care to be better in their new country (which has been found in other studies as well35), although there were also mixed reports. Relatedly, some women reported better experiences back home even when these did not respond to evidence-based or best practices (eg, increased testing), possibly linked with a better financial situation in their home country, and which may be a reflection of a need for familiarity and normalcy.

Some women described feeling stigmatised or discriminated against, either in the health facility, or after being discharged. While experiences of stigma and discrimination are not unique to immigrants6 16 women of ethnic and cultural groups different from the dominant ones in their new countries often attributed their experiences to racism, xenophobia, and classism. Although many respondents discussed the high quality of interaction with healthcare providers, some described negative experiences, and some felt more generally dismissed or insulted by the healthcare system itself. This comports with a growing body of research illustrating the impact of quality, and perception of quality, on choices of if, where, and when to seek care in addition to evidence of racism and discrimination against migrants in general.36 37

Many of the findings related to experience of care derived from women originally from low-income and middle-income countries (LMICs) who have immigrated to high-income countries (HICs), highlighting important disparities in access and use of services, even in countries with theoretically more robust health systems. Across studies, immigrant women and families reported barriers to PNC access such as payment barriers, lack of information about services, linguistic barriers, concerns around discrimination or legal challenges, and low satisfaction with services. These findings are similar to more general reviews of barriers to healthcare access among immigrants in HICs.13 38 39 More research is needed on the experiences of women and families who migrate between low-income or middle-income countries; this population is overlooked and the burden to the health systems in these countries is often not recognised.40

Limitations of this review include both the limitations of the included papers themselves, and the focus of those papers; biases in the countries selected for research (in this case, largely high-income country health systems) are reflected. Despite targeted efforts, we did not identify any papers describing PNC from immigrants to low-income countries and only one to an upper middle-income country, though we know that a large proportion of migration occurs among LMICs, for example, within LMICs in Latin America, Africa, and the Middle East. This phenomenon and its effect on already under-resourced health systems is understudied. Almost all papers were migrants from LMICs to HICs. Further, for many of the included papers which covered both intrapartum and postpartum periods, it was difficult to extract themes only related to PNC, although we sought to differentiate in our extraction form and identification of themes. As has been noted elsewhere, more research is needed in ‘distinguishing the needs during the immediate (eg, pre-discharge from a health facility) and later postpartum periods’.6 Despite our broad search terms, country-specific terminology may not have been captured. We acknowledge new studies may have been published since the end of the search. Nonetheless, this review uses a rigorous methodology and comprehensive search, selected papers from a very large database, and provides a focused, contemporaneous analysis on a group with specific PNC needs, giving us confidence in our findings.

Conclusions

Immigrant families experience many of the same challenges in getting PNC as non-immigrant families but have additional needs around language, navigating the health system, as well as specific social support. Some challenges may be mitigated by improving coordination of services together with individual support in navigating the system together with integrated and holistic support addressing basic and social needs. Achieving improved coverage and quality of PNC will only occur when vulnerable populations are welcomed and treated equitably.

Data availability statement

Data are available upon reasonable request.

Ethics statements

Patient consent for publication

Ethics approval

Not applicable.

Acknowledgments

The authors wish to thank the UNDP-UNFPA-UNICEF-WHO-World Bank Special Programme of Research, Development and Research Training in Human Reproduction, Department of Sexual and Reproductive Health and Research at the WHO, as well as those who provided feedback at various stages of the analysis and writing process: Soo Downe from the University of Central Lancashire, UK and Caroline Sauvé from the Centre hospitalier de l'Universite de Montreal, Canada.

References

Supplementary materials

  • Supplementary Data

    This web only file has been produced by the BMJ Publishing Group from an electronic file supplied by the author(s) and has not been edited for content.

Footnotes

  • Handling editor Seema Biswas

  • Twitter @ersacks, @EtienneVincentL

  • ES and VB contributed equally.

  • Contributors ES and EVL conceptualised the original review and secured funding with the assistance of MB. ES, EVL, MB, VB, DJ and DZ designed the original search strategy. ES, VB, DJ, YK, NE and MB carried out the data screening, extraction and preliminary analysis. KF, NC and SMP contributed to the revised analysis. All authors reviewed data and participated in drafting and/or revising the manuscript. All authors reviewed and approved the final version for submission. The named authors alone are responsible for the views expressed in this publication and do not necessarily represent the decisions or the policies of the UNDP-UNFPA-UNICEF-WHO-World Bank Special Programme of Research, Development and Research Training in Human Reproduction (HRP), the Partnership for Maternal, Newborn and Child Health (PMNCH) or the WHO. ES and VB as equal guarantors.

  • Funding This study was funded by UNDP-UNFPA-UNICEF-WHO-World Bank Special Programme of Research, Development and Research Training in Human Reproduction, Department of Sexual and Reproductive Health and Research, WHO, Geneva, Switzerland, and the United States Agency for International Development.

  • Competing interests None declared.

  • Patient and public involvement Patients and/or the public were not involved in the design, or conduct, or reporting, or dissemination plans of this research.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Supplemental material This content has been supplied by the author(s). It has not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been peer-reviewed. Any opinions or recommendations discussed are solely those of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and responsibility arising from any reliance placed on the content. Where the content includes any translated material, BMJ does not warrant the accuracy and reliability of the translations (including but not limited to local regulations, clinical guidelines, terminology, drug names and drug dosages), and is not responsible for any error and/or omissions arising from translation and adaptation or otherwise.