Mitigating negative health impacts: health system and community approaches
COVID-19 must be put in perspective vis-à-vis other disease burdens and health services, including medium-term and long-term views. Prioritisation of health system resources should be set via meaningful participation of affected communities, health system users and patients, with special consideration for the participation of vulnerable groups. This requires funding and support for dedicated spaces and staff to bring the public (including community members, civil society organisations and grassroots movements) and policy makers together for inclusive dialogue.25 Past experiences from the HIV and West African Ebola epidemics demonstrated how community involvement was crucial to improving response.25 Coordination between international, national and local actors also proved critical to raising awareness and prompt action. Tools including evidence-to-decision frameworks and systematic trade-off appraisal can also be leveraged to support better informed short-term decision-making.26 27
COVID-19 has shed light on health system capacity and the importance of preparing for and addressing comorbidity. Emerging concerns about other infectious conditions (measles, TB and HIV/AIDS) and NCDs in their relation to COVID-19 create opportunities to incorporate these priorities into a more integrated, health system approach. A positive experience drawn from the fight against HIV/AIDS is the importance of tracking the disease and its treatment and holding governments accountable for containing the spread and ensuring universal treatment coverage.28 The global community and LMICs should be accountable to the commitments to primary healthcare made at Alma Ata and to Universal Health Coverage commitments, and donor countries should provide necessary funding and support. This global support for health system strengthening in LMICs is also crucial to avoid a medium-term scenario in which COVID-19 is addressed in wealthier countries, but remains endemic in poorer ones, as has occurred with diseases such as cholera.29
In the wake of COVID-19, NCD response, locally relevant contagious disease and health services (eg, nutrition and maternal and child health), and their integration into universal and affordable primary healthcare should be a priority.30 The COVID-19 response and services should be integrated, whenever possible, within existing health and social programmes.31 These programmes could share information systems, infrastructures, diagnostic and treatment capacities and outreach to break siloes.32 Health systems should establish cross-sectoral links (eg to social protection and education) to incorporate the social determinants of health.30 Digital solutions—where feasible—can help build linkages across and beyond health systems.
Decentralised, community-based, and people-led approaches are more likely to reach people suffering from broader health impacts and be accepted by communities.33 Examples of community-based approaches have been implemented to address COVID-19-associated service disruption in some settings. In India, for instance, volunteer health workers shared tablets and phones, and went door-to-door (while maintaining physical distance) to find cases, deliver antiretroviral therapy, ensure treatment uptake, deliver food, and give advice on HIV and COVID-19 transmission.34 In sub-Saharan Africa, community health workers have similarly delivered bed nets, medications and supported people to sustain needed treatment.35 The lack of personal protective equipment (PPE), however, has been an important challenge. Investing in financial resources and capacity building for community workers is crucial to prevent future outbreaks.30
Health provision for COVID-19 and its broader health system and health impacts must build on existing response networks: civil society organisations (unions, professional associations, religious groups and women’s groups) and social movements (within and beyond health). These organisations and movements should be provided with resources and support to lead elements of response and healthcare delivery. In turn, health policy makers should consider, wherever relevant, the plurality of health providers and therefore engage with private clinicians, pharmacists, drug sellers, traditional and faith healers, herbalists and others who may be patients’ first point of healthcare. These providers should be awarded necessary resources and skills for infection prevention (including PPE), in order to support triaging, surveillance, diagnosis and treatment for a range of health issues.
Real-time surveillance of perceptions, delivery, access to and use of health services can enable policy makers and responders to take immediate, context-relevant action.36 Expanded collection and use of granular social science research should be put into place to identify what health services are disrupted and why, to understand localised impacts, and to guide local and national response action. A framework for integrated data analysis, such as the integrated, multisectoral outbreak analytics (IMOA) model can provide a comprehensive understanding of cause and effect of broader impacts at multiple levels. IMOA brings together data on behaviour, perceptions, health service use, epidemiological trends of other health outcomes, movement mapping and market prices against a timeline of applied NPIs.37
These systems would also support accountability of local-level health providers and policy makers through public monitoring of health indicators and services, and integration of patient and community feedback to improve health services. Over time and integrated alongside a diversity of natural and social science data considered through multisectoral deliberative processes,36 this surveillance can also feed into joined-up medium-term and longer-term approaches and commitments up to the task of addressing the triple threat of COVID-19, other serious health priorities and impending economic crises into the future.