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Optimising mHealth helpdesk responsiveness in South Africa: towards automated message triage
- Correspondence to Dr Matthew Engelhard; mme9n{at}virginia.edu
Citation
Optimising mHealth helpdesk responsiveness in South Africa: towards automated message triage
Publication history
- Received September 12, 2017
- Revised January 9, 2018
- Accepted January 10, 2018
- First published April 24, 2018.
Online issue publication
June 18, 2021
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© Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2018. All rights reserved. No commercial use is permitted unless otherwise expressly granted. This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/