Article info
Analysis
Bias in patient satisfaction surveys: a threat to measuring healthcare quality
- Correspondence to Dr David K Evans; devans2{at}worldbank.org and Dr Mario Macis; mmacis{at}jhu.edu
Citation
Bias in patient satisfaction surveys: a threat to measuring healthcare quality
Publication history
- Received December 26, 2017
- Revised February 26, 2018
- Accepted March 20, 2018
- First published April 12, 2018.
Online issue publication
April 12, 2018
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Copyright information
© Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2018. All rights reserved. No commercial use is permitted unless otherwise expressly granted. This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/