Emergent themes and subthemes
| Themes | Subthemes |
|---|---|
| 1. Illnesses have been caused by ‘bad behaviour’ and deserve blame, discouraging key populations from seeking health support | Getting what they deserve |
| Manifestations of stigma and discrimination | |
| 2. Equal access to healthcare is conditional on conforming to sexual norms | Assumptions made about sexuality or sexual practices make them invisible |
| If you do not fit you do not get care | |
| 3. Perceptions that healthcare workers were ill-informed about needs of key populations, and personal attitudes impacted on their care delivery | Compromised professional medical standards, ethics of care and accountability Ignorance, religious views and personal opinions |