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Bias in patient satisfaction surveys: a threat to measuring healthcare quality

Authors

  1. Correspondence to Dr David K Evans; devans2{at}worldbank.org and Dr Mario Macis; mmacis{at}jhu.edu
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Citation

Dunsch F, Evans DK, Macis M, et al
Bias in patient satisfaction surveys: a threat to measuring healthcare quality

Publication history

  • Received December 26, 2017
  • Revised February 26, 2018
  • Accepted March 20, 2018
  • First published April 12, 2018.

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